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Cleva Not Working Nigeria (2026)

TL;DR

Many Nigerian freelancers have reported difficulties using the payment platform Cleva, primarily due to issues with account verification, bank integration, and geographical restrictions. To address these problems, users are advised to check for updates, ensure their documents are current, and try different bank accounts. If Cleva remains problematic, alternatives like Payoneer and Grey.co offer reliable payment solutions for freelancers in Nigeria.

As a Nigerian freelancer, you may have encountered various payment platforms to facilitate your earnings. One such platform, Cleva, has gained attention for its potential to help users receive payments seamlessly. However, many users have reported issues with Cleva not working in Nigeria. In this article, we will explore possible reasons for these issues, provide actionable advice, and suggest alternative solutions to help you manage your payments more effectively.

Understanding the Issues with Cleva

There are several reasons why Cleva may not be functioning properly for Nigerian users. Understanding these issues can help you navigate the challenges effectively.

  • Account Verification: Cleva may require certain verification documents that are not easily accessible to all users in Nigeria.
  • Bank Integration: Not all banks in Nigeria support Cleva, which can lead to transaction failures.
  • Service Availability: Cleva might have geographical restrictions that limit its functionality in Nigeria.

To troubleshoot these issues, follow these steps:

  1. Check Cleva's official website or customer service for any updates on service availability in Nigeria.
  2. Ensure that all your verification documents are up-to-date and meet Cleva's requirements.
  3. Try linking different bank accounts to see if the problem lies with your chosen bank.

Alternative Payment Solutions for Nigerian Freelancers

If Cleva continues to pose challenges, it's essential to explore alternative payment methods that are reliable and widely accepted in Nigeria.

  • Payoneer: This is a popular choice for freelancers globally. Sign up for a Payoneer account and link it to your freelance platforms. You can receive payments directly into your local bank account.
  • Grey.co: This platform allows you to receive payments in foreign currencies and convert them to Naira. Create an account, verify your identity using your NIN, and connect your bank account to start receiving payments.
  • Wise: Formerly known as TransferWise, Wise offers a multi-currency account that allows you to hold and convert various currencies at competitive rates.
  • Chipper Cash: This platform provides no-fee transfers across Africa. Download the app, sign up, and link your bank account to transfer funds easily.
  • Geegpay: A newer player in the payment space, Geegpay offers an easy way to receive international payments. Register on their platform and connect your NIN and bank account for a seamless experience.

How to Set Up Alternative Payment Platforms

Once you've chosen an alternative payment solution, follow these steps to set it up correctly:

Setting Up Payoneer

  1. Visit the Payoneer website and click on "Sign Up."
  2. Fill in your personal details and upload the required documents for verification.
  3. Once your account is verified, link it to your freelance platforms (e.g., Upwork, Fiverr).
  4. Withdraw your funds to your local bank account by selecting the "Withdraw" option in your Payoneer dashboard.

Setting Up Grey.co

  1. Go to the Grey.co website and click on "Get Started."
  2. Complete the registration form, providing your email address and personal information.
  3. Verify your identity by uploading your NIN and other necessary documents.
  4. Once verified, connect your local bank account to start receiving payments.

Setting Up Wise

  1. Visit the Wise website and click "Register."
  2. Provide your email and create a password to create your account.
  3. Follow the prompts to verify your identity and link your bank account.
  4. Use the multi-currency feature to receive and convert your payments.

Best Practices for Using Payment Platforms

To ensure a smooth experience with your selected payment platform, consider the following best practices:

  • Keep Your Documents Updated: Regularly check and update your verification documents to avoid account limitations.
  • Secure Your Accounts: Use strong passwords and enable two-factor authentication where possible to protect your accounts.
  • Monitor Transactions: Keep an eye on your transaction history to identify any issues quickly.
  • Stay Informed: Follow the blog or updates from your payment platform to stay informed about changes in policies or features.

Conclusion

While Cleva may not be functioning effectively for many Nigerian freelancers, there are numerous alternative payment solutions available. By understanding the challenges and implementing the suggestions outlined in this article, you can ensure that receiving payments as a freelancer in Nigeria remains a smooth and efficient process. Always remember to stay updated on the latest tools and practices to maximize your earning potential.

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Frequently Asked Questions

There could be several reasons for this issue. First, ensure that your bank details are correctly linked to your Cleva account. Additionally, verify that your account has sufficient funds and check if there are any network issues or downtime reported by Cleva. If the problem persists, consider reaching out to Cleva's customer support for assistance.
If you haven't received your payment, start by checking your Cleva transaction history for any updates. Ensure that the payment was successfully processed and not pending. If everything appears correct on your end, contact Cleva's support team with your transaction details for further investigation.
While Cleva is designed to work with various banks in Nigeria, some users have reported smoother transactions with popular banks like GTBank, Access Bank, and First Bank. It's always a good idea to check with your bank to ensure compatibility and inquire about any potential fees associated with receiving payments through Cleva.
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Chidi Okonkwo

Senior Freelancer & Remote Work Consultant

With 6+ years of freelancing experience and over $120,000 earned from Fiverr, Upwork, and direct clients, I share everything I've learned.

Top Rated Upwork Fiverr Pro Seller 500+ Projects
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